Terms of Service - Workshop test

By signing up our workshop, you agreed that you accept all the terms & conditions stated below:

Refund/Cancellation

There will be STRICTLY no refund of payment or cancellation for the workshop paid. In view of Covid 19, If you are not feeling well or recovering from any sickness, have traveled or had in contact with anyone who has traveled or has any flu-like, fever, coughing symptoms, please do not attend the class. Inform your instructor as soon as you can and we will inform you to rebook a different slot. We may require you to produce medical certification for verification purposes.  No refund, exchange of credit or rebooking will be provided for no-show.  No refund will be made for special arranged class such as classes that only happens one time or classes that are conducted at an event either within or outside Odoroki Studio premises.  

Rebooking of class

In view of Covid-19, you are allowed to reschedule your class if you are not feeling well. The first reschedule will be free of charge for physical class and subsequent changes will require a rebooking fee of $10 per pax.  Rebooking of online class will be charge at $5 per pax with no exemption.  

Minimum Size to start

At the event when the minimum participant for each workshop is not met, we will inform you ONE day in advance and you can select to book the next available class.

Online Workshop

All basic materials and tools if any will be delivery to your home. As we need time to pack and send over the parcel, please book at least 5 working days in advance before the class.

Price indicated is for 1 participant only for both online & in-person workshops. No 2nd or 3rd person or observer should sit in for the class. For parents who wish to participate with child, an extra seat needs to be purchased. For certain online class we offer dual or family packages.

Classes will be conduct via zoom and all participants are required to turn on their camera. Our instructor would like to engage with everyone for a fuller learning experience. Odoroki Studio reserve the rights to reject participants out of zoom if our instructor is unable to see or engage with him/her and no refund will be given.

Please respect our creative work and the effort to create a class, do not record the workshop or share the log in link to anyone.

For Dual & Family kit, the materials will be send to ONE address only.  If you are signing up with friends or family members who are not staying in the same household as you, please purchase individual solo kit instead.  

Photos and videos

Photos and videos will be taken during the workshop session for marketing purposes. Participants can take photos of their own progress but should always ask for consent when taking other’s participant’s work. No photo or video recording is allowed during our demo sessions.

Content of Workshops:

The creator and designers at Odoroki Studio spend weeks and sometimes months for R&D to create a new workshop curriculum. We would like to ask you to respect our creations, ideas, and workshop details especially the techniques, methodology, etc. All workshop content should not be replicated or adapted fully or partially for profit or non-profit gains. Any means of replicating or adapting fully or partially our workshops for profit are strictly prohibited. We reserve the right to take legal action for participants that do not abide the above.

Safety Precaution:

We use premium quality, non-VOC resin from US & Japan in our class. However, if you have a prior allergy to resin before, we recommend that you not to attend the class. Participants must follow safety instructions by the trainers. We will not be liable for any allergic reaction or accident due to individual negligence. Cleaning fees will also be charged if there is negligence that causes spillage, wastage of materials etc.

All classes are suitable for age 12 & above. For children above age of 9 (but below 12), we recommend only taking classes using UV-Resin. An accompanying adult with a child for any workshop is considered 2 participants and you will need to sign up for 2 seats. We recommend parent to sign up together with your child if he/she is below 12 years old.

Covid 19 Measurements: (updated 24 Sept 2021)

Our current group class size will capped at 5 per session. For larger group, please contact us for arrangement.  Workshop may need to be conducted offsite.  We have been and will continue to sanitise all tools, chair & tables after each class. Your safety is our priority. For group of 5 & more, we can also arrange online classes. Just drop us an email for arrangement.

Temperature will be taken on the day of the workshop. All participants should wear their masks covering their nose and mouth at all times.  There will be strictly no food or drinks in the studio. We will also provide extra tools to reduce/avoid sharing of any materials.  Gloves are provided if necessary.  Seating arrangement with social distancing will be done according to MOM/NAC ruling.

Participants with any sign of flu or fever or who do not abide our safety rules will be turned away from the class.

Others

Price indicated is for 1 participant only for both online & in-person workshops.  No 2nd or 3rd person or observer should sit in for the class.  For parents who wish to participate with child, an extra seat needs to be purchased.

Products & Shipping Policy

Local Shipping

All Local shipping will require 1-2 working days of processing time and will be shipped out with door step delivery with a flat rate of $4.50. A tracking number will be sent via email, do check your spam folder for that. Parcels will be delivered within 3-4 working days upon processing. Please allow longer delivery time during peak periods such as festive season, public holiday etc.

You can track your shipment from the following website

Ninja Van: Tracking number starting with NIN followed by numbers and alpha numerics. Example: NINSGS0M1KTGB8

https://www.ninjavan.co/en-sg/tracking

Q-Delivery: Tracking number starting with C, followed by 7 digits and ends with SGSG. Example C4567890SGSG

https://www.qxpress.net/Customer/PopupTraceParcels?TrackingNo=

* Ninja van offers 3 delivery attempts to ensure your parcels arrive safely. Customer will be responsible for additional delivery charges if parcel is not delivered successfully after the 3rd attempt. We do not provide store pick up at this point of time. International Shipping We will be updating our site to accept international orders soon. You may drop us an email for a quotation of the shipping rate to your country at hello@odorokistudio.com. Please state clearly the item and quantity you wish to purchase and our service team will get back to you asap.

Replacement, Return & Exchange

Upon receiving your parcel, please check through your orders. Any missing, defective or wrong item sent must be informed within 3 working days upon receiving the parcel. We will require photo/video proof and the original item to be sent back (if needed) to us within 7 working days for assessment. There will be strictly no exchange of products unless the item has been sent wrongly or has severely damaged through delivery. All sales are non-refundable.

Flower Preservation Services - Terms of Service

  • Best effort: All flowers will be preserved in our best effort. Bruises are expected and they will be visible in your final art work. Flowers are best preserved when they are very fresh, best is on the day of the event or the next morning. Any delay will affect the result and colour retention.
  • Colour: We will do our best to retent the original colour, however do note certain flowers naturally change upon drying. Pastel flowers may appear lighter in colour. Some example of colour shift:

White ==> Cream or light yellow

Mauve/Pink ==> Purple

Dark Red ==> Deep Dark Red, almost black

Red ==> Darker Red

  • Resin Casting: Resin takes time to cure and flowers are porous hence it's normal to have bubbles in any resin project. Bubbles and dust at the surface/corner of the projects are also unavoidable, Certain flowers may appear translucent in resin
  • Fading & Shelf Life: Your precious flowers are specially treated before making into different projects to avoid fading. Over time with UV ray exposure and humidity in Singapore, slight colour fading is unavoidable.
  • Design/Layout: we will provide maximum of 3 design ideas or layout. Minor changes allowed. Design fees will be charged if the first 3 ideas are rejected.
  • Payment: All deposit and payment made are non refundable or transferable. For project that requires custom order of moulds, inclusion such as name, date or specific quote/words/motif etc, full payment has to be made upon confirmation of design
  • Completion: if payment is not received within 2 weeks upon completion, Odoroki Studio reserve the right to forfeit the deposit and any other payment. The completed project will then be put up for sale.
  • Any unused flowers from the project will not be returned
  • If you only engaged us to press or preserve the flowers with drying agent (ie. not making them into any projects), flowers will be kept in air tight boxes for collection. We will not be responsible for the conditions of the flowers once they left our studio nor the project/artwork that's not done by Odoroki Studio
  • Flower size may change after preservation